Below you can an overview of our working hours and contact options.
Question about your order? Please have your order number ready.
- We are aviable by phone at +31 85 301 2306.
- You can send us an email via our Helpdesk or directly to
- Or chat with us using our Live Chat
When our chat is available you see one of the pictograms below in the bottom left of your screen: (Chat with us!)
Helpdesk: a quicker response to your questions!
You can ask a question in our online helpdesk and the system searches for a solution for your issue in our ever-growing knowledge base instantly, based on your description of the issue. Frequently this provides a quicker solution to your problems without the need of sending an e-mail. In the event that there is no solution provided to your question, then one of our specialized staff will personally respond and add the solution to our knowledge base.
Try it yourself! Visit our Kenners knowledge base helpdesk.
Report a return or defect?
Do you want to return a product or report a defect? Read our conditions and follow the instrucitons.
Unfortunately we cannot accept returns by phone or chat.